COVID-19 UPDATE

 

COVID-19 UPDATES & OPERATIONAL CHANGES

The health and safety of both our staff and customers is our top priority. To avoid spreading Corona virus, and to follow the Government’s guidelines on social distancing, we are implementing the following changes to our day-to-day operations.

These changes will take effect from Friday 26th March 2020, and will continue until further notice. Other changes may get implemented as the situation unfolds.

APPOINTMENTS & CONSULTATION

  • We will be suspending in-store appointments, to reduce the risk of the virus spreading.
  • You can still contact us via phone or emails sales@precisionsales.com.au

GOODS COLLECTION

  • The store will still have staff available to handle pickup orders.
  • All orders for in-store collection must be placed online or over the phone,
  • Payments can be made Online or In-Store.
  • Hand Sanitisers are provided on counters for your convenience.

SERVICE & WARRANTY

  • Customers can bring in items which require service and pick on service completion.
  • Hand Sanitisers are provided on counters for your convenience.
  • Jobs will not be completed while you wait in-store.

STORE OPERATION

  • Our trading hours will remain unchanged until further notice.
  • We will be putting restrictions on how many customers are allowed into the store in order to comply with Government’s social distancing advice.

STOCK SHORTAGES & DELAYS

  • We have experienced an increase in demand for many products, so they may be temporarily out of stock.
  • Our teams and suppliers are working hard to make sure we have the products you need. Alternative SKUs may need to be offered if there is no firm ETA.
  • Our online delivery service is currently experiencing high demand resulting in some longer than expected delivery times.
  • Our distribution team is working extended shifts to ensure that you receive your order when required or as close to that time as we can.

Thank you for your patience, understanding and support during these difficult times.

 

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